Legal

Privacy Policy

This policy explains how The Wellness Place collects, uses, stores and protects your personal information, in line with the Australian Privacy Principles and the Privacy Act 1988 (Cth).

Information we collect

We may collect your name, contact details, date of birth, health and medical information, funding and referral details, and information you provide when you contact us or book an appointment.

How we use your information

We use your information to provide and coordinate your care, manage appointments and billing, process funding claims (such as Medicare, NDIS, DVA, WorkCover and private health funds), and to meet our legal and professional obligations.

Your health records

Your health information is treated as sensitive information. We take reasonable steps to keep it accurate, secure, and protected from misuse, loss and unauthorised access.

Sharing your information

We may share your information with other practitioners involved in your care, your GP or referrer, and funding bodies where relevant to your treatment or claim. We do not sell your personal information.

Access and corrections

You can request access to the personal information we hold about you, and ask us to correct it. Contact us using the details below.

Contact us

If you have any questions or concerns about your privacy, please contact us on (08) 9379 3838 or info@thewellnessplace.com.au.